Google Sheet Integration : unable to find the JotForm folder on my drive

  • enesco
    Asked on September 29, 2017 at 3:28 PM

    Hello,

    I use the Google Sheet Integration plugin to save my form anwsers on a spreadsheet. It works nice and the sheet was automaticaly created on my Google Drive. 

    I see the sheet using the drive search bar, i have acess to it. At the sheet creation Jotform asked me a direction for the file on the drive, ive dont change anything.

    But i cannot find the JotForm folder on my drive, i can only have access to the sheet using the drive search bar or clicking the "recents files tab".

    Can you help me ?

    Regards,

    Seb.

  • Kevin Support Team Lead
    Replied on September 29, 2017 at 4:52 PM

    As I can understand your issue, you cannot find the JotForm folder where the spreadsheet from the integration has been saved to. 

    Please note that the spreadsheet is created under a sub-folder, if you did not change the sub-folder name it should named as "JotForm". 

    You may also click on the link placed on the integration wizard so you open the currently integrated sheet: 

    Google Sheet Integration : unable to find the JotForm folder on my drive Image 1 Screenshot 20

    I would recommend you to search for the sub-folder named at the moment of completing the integration with JotForm.