Changes to a form not showing when published

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    wendyluvslee
    Asked on September 29, 2017 at 06:57 PM

    I have made changes to one of my forms and saved the changes. However, when I preview the form or look at the way it appears to the client, there are some of my changes missing. Please advise. I have included an example, where there is a question about medications but the field I added to list them is gone when I preview the form.

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    Mike
    Answered on September 29, 2017 at 08:41 PM

    I have cleared your form caches. Please kindly re-check the form and let us know if the issue still persists.

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    wendyluvslee
    Answered on September 29, 2017 at 08:56 PM

    Thanks, Mike. However, I'm still not able to keep my changes.

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    John_Benson
    Answered on September 29, 2017 at 11:18 PM

    Are you referring to this field?

    If yes, there's a show or hide condition that when you choose the "Yes" option, it will show the "Please list medication..." field. 

    Here's my screen capture of your form:

    I hope this information helps. If you're referring to a different form field, please let us know. Thank you.

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    wendyluvslee
    Answered on October 01, 2017 at 05:43 PM
    Got it, thank you!
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