Problem Selecting/Deselecting Images Checkboxes Widget

  • Profile Image
    enesco
    Asked on September 30, 2017 at 07:42 AM

    Hello,


    Ive one more issue using the Images Checkboxes Widget. (Set allowing just one option)

    Its about the clicking process, when you use a radio buttons question in Jotform, as form user, when you select another option the one you previously selected is unselected.

    The Images Checkboxes widget use radio buttons, but when youve selected a question, if you want to change you cannot just click on other option. You have to click your awnser to un-select it before chosing another.

    This process is not user-friendly, there is a way to fix it ?

    Thanks,


    Sebastien


    Here is the link of the page :

    https://form.jotformeu.com/72612054247350?jumpToPage=4

    And go to the next page (jumping directly to the 5 page cause images dont loads, i dont know why - but it dont occur launching the form normaly)

  • Profile Image
    Mike_G
    Answered on September 30, 2017 at 10:49 AM

    We would like to apologize for any inconvenience, however, checkboxes really behave that way by default — it is required to deselect an option to unselect it regardless of the maximum selection allowed. This behavior is the same with our regular checkbox field.

    Since I believe what you are looking for is a functionality of a radio button, may I suggest you use our Image Radio Buttons widget instead?

    If you have other questions regarding this, please feel free to contact us again anytime.

  • Profile Image
    enesco
    Answered on October 01, 2017 at 06:46 AM

    Thank you, so i will change my widgets by the one you suggest.

    regards,


    Seb