- mi_designsAsked on September 30, 2017 at 04:34 PM
Whenever users click submit (renamed "Quote Me"), they get a form error after filling out every aspect of the form.
There is no other indication as to what the issue could be from my end. Am I missing something> Please help
- JotForm SupportMikeAnswered on September 30, 2017 at 08:52 PM
Thank you for contacting us.
Have you managed to fix the issue? I am able to submit your form at the moment.
If the issue still persists, please let us know.
- mi_designsAnswered on September 30, 2017 at 09:43 PM
I did fix it, yes. Unfortunately I fixed it by removing all the required fields, so if the customer decides not to fill out a mandatory field, they can just move on.
Not ideal, but at least they can submit the form now
By the way, Do i get those 2 test submissions you did back for the month?
- JotForm SupportKevin_GAnswered on September 30, 2017 at 11:04 PM
I cloned your form on my end and set the fields as required, please test it out here: https://form.jotformpro.com/72728654257971
As far as I can see it allows me to submit it.
May you please try setting up the fields on your form as required?
If the issue persists, please provide us a screenshot about it, this guide will help you uploading it: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum