Password reset not working

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    Asked on September 30, 2017 at 07:05 PM

    I cant get into my account or get the reset email? how can I get in? not sre what happened. 

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    Answered on September 30, 2017 at 09:41 PM

    I checked the email address ( and it is associated with a guest account (guest_72547709084060).

    If you're referring to this email address (, it belongs to the account username documentprintingservices.

    If not, please provide the account username or any form link so we can investigate it further. Thank you.