- swamptrompAsked on October 01, 2017 at 10:14 AM
I am trying to pay for my subscription but when I go to my billing page the button says Change Credit Card. My credit card is current in PayPal .
I need to send in the payment but cannot access a way to do it.
Company name :Central Florida Metal Detecting Club
- swamptrompAnswered on October 01, 2017 at 10:16 AM
- JotForm SupportWelvinAnswered on October 01, 2017 at 10:51 AM
The button is for Credit Card Payments, but you can see that you are paying by PayPal. We're sorry if that's somewhat confusing. Anyways, I set your account back to the free plan. You should be able to upgrade again.
Your forms will continue to work during this process.
Let us know if you have questions.