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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form submissions... 1496 of 1000 used all of a sudden?

    Asked by RocaLabs on September 04, 2012 at 02:53 PM

    Hi,

    We are all of a sudden getting notifications, that we are getting close to our limit of 1000 submissions (1496 submitted out of a 1000?) ... We've hardly had a 100 submissions.

    Please, have a look at what is going on... earlier today, one of our forms stopped submitting and we were told to clone it. What is going on with our account?

     

    Thanks.
    Fahad

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    JotForm Support

    Answered by NeilVicente on September 04, 2012 at 03:14 PM

    Fahad,

    The problem is caused by a known bug which we are currently trying to fix.

    It may take up to a day before it is ultimately rectified, but to make sure your forms experience no downtime, I have reset your account's submission counter.

    Please accept our apologies for any inconveniences caused by this issue.

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    Answered by RocaLabs on September 04, 2012 at 03:20 PM

    Thanks Neil :)

    Much appreciated...