Why the text is not showing when fillig the form?

  • Pawsup4rescue
    Asked on October 2, 2017 at 12:01 AM

    Hi, I just created my forms this weekend and uploaded the code to my website pawsup4rescue.org. The forms worked great for about 5 submissions, now none of them will allow me to enter text into the fields. If I double click the autofill option pops up and will fill the form for me that way, but I can't type anything new. I do not have the auto fill enabled, though I tried testing turning it on to see if that would fix the problem. It didn't. I tried changing the embed code to all the different styles and none worked. I also tried changing it to the direct link. Regardless of what method I use, the form shows up but none of them allow me to enter text. I use Wix for my website and I just enabled SSL option before I uploaded my jotforms. I'm assuming the problem is with the https, but your support says that even your free forms https supported so I'm lost on how to fix this problem. Thanks.

  • Nik_C
    Replied on October 2, 2017 at 4:04 AM

    The issue is related to text color:

    Why the text is not showing when fillig the form? Image 1 Screenshot 20

    That's why the text is not showing.

    I put some custom CSS in your Custom CSS field of the form and that should fix the problem. Please check and let us know how it worked.

    Thank you!