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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Submission Counts incorrect

    Asked by YetzerStudios on September 04, 2012 at 03:39 PM

    The following form is showing 300 plus submissions and there is only around 50 submissions for the following form,


    I have seen the notice that you are working on this issue in general.

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    Answered by jeanettebmz on September 04, 2012 at 03:45 PM

    Please accept our sincere apologies for the inconveniences caused by these issues . We are very aware of them and it will take up to a day to get them fixed  .

    We have already reset the counter and reactivated your account.