- Dr mohamed abdelrazikAsked on October 02, 2017 at 04:03 AM
i am Dr ,Mohamed abdelrazik assistant professor of surgery i am using your great jotforms since long time with differnt ways paid and free with my other accounts
My problem :
I made a form two days ago to help in approving the research committee in my university and i embed it in our official website as a trail till we pay for the jotform subscription but today unfortunately it was disappeared and the account (email@example.com) was suspended
please re open my account
- JotForm SupportSabbirAnswered on October 02, 2017 at 04:19 AM
If you want your account to be active again, you need to allow us to remove that sensitive form field from your form.
- MAHRAGA7Answered on October 02, 2017 at 05:43 AM
Thank you very much for your nice and fast reply
please remove the sensitive fields in that form and get me my account back thank you very much
- JotForm SupportSabbirAnswered on October 02, 2017 at 06:08 AM
As per your instruction, I have removed the password field from your form and reactivated your account.
Please check and let us know if you have any further query.