Why am I seeing Adverts on my website?

  • Profile Image
    PaulaBeaumont
    Asked on October 02, 2017 at 06:46 AM

    Since when have you put an advert on my website without asking or informing me? How do I remove it? I don't want it on there - it looks ridiculous

    Paula

     

  • Profile Image
    Sabbir
    Answered on October 02, 2017 at 07:00 AM

    Sorry for the inconvenience.

    Please be noted, by default free account holders will have Jotform adverts on the bottom of their form. If you want to remove this, you need to upgrade your account.

    Please visit this link to know our different subscription plans to upgrade and get rid of the advert.

    https://www.jotform.com/pricing

    You can also check it from your account's billing section:

    https://www.jotform.com/myaccount/billing

    Let us know if you have any further query.

  • Profile Image
    PaulaBeaumont
    Answered on October 02, 2017 at 07:43 AM
    It wasn't there before so you must have only just introduced this - I've
    deleted it. Very disappointing, I would have happily paid for the
    service had you told me I would have ads on my beautiful website.
    ...
  • Profile Image
    BJoanna
    Answered on October 02, 2017 at 10:10 AM

    JotForm branding was added to the bottom of the forms for the Free accounts back in May this year. 

    Like my colleague mentioned, the only way to remove the branding is to upgrade your account.