Our form's URL cannot be searched through Google

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    Asked on September 04, 2012 at 03:58 PM

    The jotform that should work is this link:


    and we've printed 10,000 brochures with that link on it, and now it's not working....HELP!  We can't reprint, and we have gotten no submissions in the last 5 days.  The form is called "Saturday Literacy Academy" and is in my account: Mary Ann Cahill.

    Please advise as soon as possible.

    Mary Ann

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    Answered on September 04, 2012 at 04:06 PM

    Hello Mary Ann.  I have checked the form and it seems to show the form on the said URL.  Are you still experiencing problems when viewing the form on that link?

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    Answered on September 04, 2012 at 04:39 PM
    The form shows up when I go into jotform, but when I try to get there
    through entering the link on google, I get the attached message. The
    address we have for linking to our form is:
    http://www.jotform.com/form/13364119803* * - that's what is printed on all
    our documents, but when I try to use that address, I get an error message.
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    Answered on September 04, 2012 at 04:52 PM


    People would need to enter your form's URL in the browser's address bar, NOT the search bar.

    In any case, I perfectly understand where you're coming from. Although I don't think we are in the position to order Google's search engine bots to crawl your form, just so you know, I have used Ping-o-matic to alert web directory services to index your form.

    It may or may not cause your form to get indexed, but that's the best I can do to help you with your issue. It might take a couple of days to see the result, though.

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    Answered on September 04, 2012 at 04:54 PM

    Hi macahill, In addition to my colleague's response, rest assured your page opens fine when the URL is pasted onto the address bar.

    I tried to open the form with a number of browsers (Chrome, Explorer, Firefox) and it has worked well for me.

    Here is a screenshot with the URL you have given using the three browsers.

    Hope that helps!