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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Our form's URL cannot be searched through Google

    Asked by macahill on September 04, 2012 at 03:58 PM

    The jotform that should work is this link:


    and we've printed 10,000 brochures with that link on it, and now it's not working....HELP!  We can't reprint, and we have gotten no submissions in the last 5 days.  The form is called "Saturday Literacy Academy" and is in my account: Mary Ann Cahill.

    Please advise as soon as possible.

    Mary Ann

    Page URL:

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    JotForm Support

    Answered by liyam on September 04, 2012 at 04:06 PM

    Hello Mary Ann.  I have checked the form and it seems to show the form on the said URL.  Are you still experiencing problems when viewing the form on that link?

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    Answered by macahill on September 04, 2012 at 04:39 PM
    The form shows up when I go into jotform, but when I try to get there
    through entering the link on google, I get the attached message. The
    address we have for linking to our form is:
    http://www.jotform.com/form/13364119803* * - that's what is printed on all
    our documents, but when I try to use that address, I get an error message.
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    JotForm Support

    Answered by NeilVicente on September 04, 2012 at 04:52 PM


    People would need to enter your form's URL in the browser's address bar, NOT the search bar.

    In any case, I perfectly understand where you're coming from. Although I don't think we are in the position to order Google's search engine bots to crawl your form, just so you know, I have used Ping-o-matic to alert web directory services to index your form.

    It may or may not cause your form to get indexed, but that's the best I can do to help you with your issue. It might take a couple of days to see the result, though.

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    JotForm Support

    Answered by EduardoMendez on September 04, 2012 at 04:54 PM

    Hi macahill, In addition to my colleague's response, rest assured your page opens fine when the URL is pasted onto the address bar.

    I tried to open the form with a number of browsers (Chrome, Explorer, Firefox) and it has worked well for me.

    Here is a screenshot with the URL you have given using the three browsers.

    Hope that helps!