Why my account has been suspended?

  • dirtywork
    Asked on October 2, 2017 at 10:38 AM

    When I try to login or reset my password I am told my account has been suspended.  This has been going on since last week and it is greatly hurting my business.

     

    Please advise.

    Page URL: https://form.jotformeu.com/2712135335
  • Sabbir
    Replied on October 2, 2017 at 10:47 AM

    I checked your account and found that you have a form named Credit Card Payment Form through which you are taking user's credit card information, which is against our terms of use.

    If you want your account to be reactivated, you have to allow us to remove that form.


  • dirtywork
    Replied on October 2, 2017 at 11:43 AM
    Thank you for your response. Yes, you may remove / delete that form and
    reactivate the account
    *Dirty Work Pet Services, LLC *| p: 404-876-9333 | t: @AtlantaScooper | w:
    www.CallDirtyWork.com
    ...
  • Sabbir
    Replied on October 2, 2017 at 11:49 AM

    As per your instruction, I have removed the form mentioned above and reactivated your account.

    Please check and let us know if you have any further query.