Question not showing up in email notification

  • Profile Image
    mynextpet
    Asked on October 02, 2017 at 01:27 PM

    Hi,

    I can see the question I added our AAL Cat application Form on JotForm but when people fill in the form it is missing on the email.


    We can see their response.

    Thanks,

    Jill

    AAL

  • Profile Image
    Jan
    Answered on October 02, 2017 at 02:17 PM

    It is possible that the label did not update in the email message. You can manually edit the email content using the Email Editor.

    You may also delete the current notification and create a new one. If you create a new one, all form fields will be generated automatically. You can refer to the guides below:

    How-to-Delete-Notifications-Autoresponder

    Setting-up-Email-Notifications

    Hope that helps. Thank you.