Question not showing up in email notification

  • mynextpet
    Asked on October 2, 2017 at 1:27 PM

    Hi,

    I can see the question I added our AAL Cat application Form on JotForm but when people fill in the form it is missing on the email.


    We can see their response.

    Thanks,

    Jill

    AAL

    Jotform Thread 1262991 Screenshot
  • Jan
    Replied on October 2, 2017 at 2:17 PM

    It is possible that the label did not update in the email message. You can manually edit the email content using the Email Editor.

    Question not showing up in email notification Image 1 Screenshot 20

    You may also delete the current notification and create a new one. If you create a new one, all form fields will be generated automatically. You can refer to the guides below:

    How-to-Delete-Notifications-Autoresponder

    Setting-up-Email-Notifications

    Hope that helps. Thank you.