How can I change the email address of someone who my form is being emailed to upon submission?

  • lvstudios
    Asked on October 2, 2017 at 3:53 PM
  • Welvin Support Team Lead
    Replied on October 2, 2017 at 5:37 PM

    It's in the Settings > Email tab > Notification:

    How can I change the email address of someone who my form is being emailed to upon submission? Image 1 Screenshot 20

    Please follow the steps on this guide: https://www.jotform.com/help/41-How-to-Find-and-Change-the-Email-Address-Used-for-Notification-Email

  • lvstudios
    Replied on October 2, 2017 at 6:43 PM
    Hello-
    I tried that but it says I need to upgrade in order to change or adjust the emails.
    Thanks so much!
    Always,
    Lynn
    ...
  • Welvin Support Team Lead
    Replied on October 2, 2017 at 8:07 PM

    We've implemented a limit of 1 recipient per email setting for free accounts. This follows after a series of abuse was detected on free accounts using this feature to send spam. I think creating a separate notification is still allowed. You may consider doing that if you want to send an email to a different recipient. 

  • lvstudios
    Replied on October 2, 2017 at 8:43 PM
    Ok I will try that thank you!
    Thanks so much!
    Always,
    Lynn
    ...