What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    reset counts on the loose again

    Asked by thijs on September 04, 2012 at 05:57 PM

    My counts were reset but going mad again. Can you fix it please!

    Regards,

    Thijs

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    Answered by jeanettebmz on September 04, 2012 at 06:32 PM

    I have reset the counter again, the issue should be resolved, please logout , clear your browser cache and log back in

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    Answered by thijs on September 05, 2012 at 05:09 AM

    the issue is not solved, please advice!

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    Answered by gori-mathew on September 05, 2012 at 06:22 AM

    I checked your count and all seems fine. You have only done 104 form submissions against the quota allocation of 1000 for Premium account. Your account is active and forms ok.

    Please lets know if you encounter any other challenge and will be ready to assist.