What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    submission count

    Asked by jemsomnia on September 04, 2012 at 06:10 PM

    Same problem as the others. Username is jemsomnia. 

    Thanks! :)

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    JotForm Support

    Answered by EduardoMendez on September 04, 2012 at 06:20 PM

    Your count has been reset.  Thanks for letting us know!

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    Answered by jemsomnia on September 09, 2012 at 05:02 AM

    Hi again,

    I just received another email saying the same thing. 

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    Answered by gori-mathew on September 09, 2012 at 05:09 AM

    Your count has been reset again, sorry for inconvenience this issue has caused you.

    You need also to check on your form submission received and if more than 100, then you may need to upgrade your account to Premium or Professional to avoid your account being suspended in future due to Overlimit

    You can use links below to upgrade your account:

    To upgrade to Premium account: http://sites.fastspring.com/interlogy/product/jotformpremium?referrer=jemsomnia

    To upgrade to Premium account: http://sites.fastspring.com/interlogy/product/jotformprofessional?referrer=jemsomnia