When I submit the form, it stops on please wait

  • PhilippeSCARAMELA
    Asked on October 3, 2017 at 7:04 AM

    Hi,

    I have integrate a forme on my web site.

    After complet when I submit the message is not appear.

    Can you help me?

    Thanks


    Philippe

    Jotform Thread 1263583 Screenshot
  • BJoanna
    Replied on October 3, 2017 at 10:35 AM

    I tested your embedded form and I was able to replicate mentioned issue. The submit button is stuck on 'Please Wait...'. To resolve this issue please re-embed your form with the iFrame code. Inside of this guide, you can find how to get the iFrame code of your form:

    Getting the Form iFrame Code

    Hope this helps to solve the issue. 

  • PhilippeSCARAMELA
    Replied on October 3, 2017 at 11:01 AM

    Thank you for your help. The issue is solve.

  • BJoanna
    Replied on October 3, 2017 at 11:43 AM

    You're welcome.

    Feel free to contact us if you have any other questions or issues.