Where is your data housed?

  • BensonBuffett
    Asked on October 3, 2017 at 11:20 AM

    Hello, We would like to try your product, however we require that our information is housed in Canada or the UK. Is this Possible?


    Thanks,

    Andrew

  • Elton Support Team Lead
    Replied on October 3, 2017 at 12:13 PM

    We only store them in 2 different locations, US and EU (Germany).

    For UK users, we store the data on EU server since it is required by law.

    Your profile location shows you're from Canada and if you'd like to store your data to EU, here's how:

    1. Go to your account settings > data https://www.jotform.com/myaccount/data

    2. Then check the Europe Datacenter

    Where is your data housed? Image 1 Screenshot 20

    Hope this helps!