What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is storing submissions on your servers secure?

    Asked by Matt Luscombe on September 04, 2012 at 09:21 PM

    I'm hoping to use JotForm to receive feedback on a topic within a 6 week period (with potentially thousands of submissions). My client would like to keep the information contained within the submissions secure.


    I was wondering how secure the submission data is when stored on your servers. I do understand that anything stored online is a potential risk. I'm happy to use SSL when interacting with JotForm.


    Do you think it's relatively safe to store the submissions online (for the 6 weeks), or would you recommend periodically exporting and deleting the submissions?


    What security measures do you employ on the data?



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    JotForm Support

    Answered by EduardoMendez on September 04, 2012 at 10:03 PM

    Hello, and thanks for your interest!  

    Here is a link where this issue has been answered in the past.

    Let me know if that helps!