Need help logging in

  • ghfpcomms
    Asked on October 3, 2017 at 11:58 AM

    Please help me log in. I'm locked out of my jotform account and can't receive the reset password emails. 

  • BJoanna
    Replied on October 3, 2017 at 12:55 PM

    I was not able to find any account with the email address you used to post this question. 

    However, there is an account with the username ghfpcomms. The email address of that account is in***********s@g**p.net. 

    You can log in to the account with the username or with the email address. If you forgot the password, you can reset it. To reset your password:

    1. Click on the login button on top

    2. Click the "Forgot Password?" button

    Need help logging in Image 1 Screenshot 30

    3. Provide your username or email, and click on send the reset button.

    Need help logging in Image 2 Screenshot 41

    The password reset email will be sent to the account email address. 

    Let us know if you need further assistance.