- hexolorgAsked on October 03, 2017 at 12:30 PM
- JotForm SupportJohn_BensonAnswered on October 03, 2017 at 01:06 PM
Are you referring to disable the auto-renewal of your Bronze subscription? If yes, the only way you can stop your subscription is by downgrading your account back to the free account. To do that, please follow this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account
If you're referring to a different issue, please provide more details so we can assist you properly.