- makienomakienosanAsked on October 03, 2017 at 02:08 PM
Hi one of my account has been suspended. I would like to know the cause and what changes can I make to lift the suspension.Page URL:
- JotForm SupportdavidAnswered on October 03, 2017 at 02:20 PM
That account was suspended due to requesting sensitive information like social security numbers. If you can provide proof that you are an authorized mortgage/load provider, we can unlock the account.
Please contact our support staff at email@example.com from an email address under the authorized business' domain. That was we can verify not only the business but your affiliation with that business.
If that cannot be done, then the account will remain closed.
- makienomakienosanAnswered on October 03, 2017 at 02:30 PM
Oh I get it now. Thanks!