How can I transfer forms from one account to another?

  • Profile Image
    NorCalTennis
    Asked on October 03, 2017 at 04:02 PM

    Hello,

    We have an upgraded account under CSamuel and I'd like to move the 3 forms under "NorcalTennis" to the upgraded account.

    Can you help me?

    Thanks!

  • Profile Image
    Marvih
    Answered on October 03, 2017 at 04:24 PM

    Hello I have checked your account "NorcalTennis" and have not seen any forms available ? were they deleted ? 

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    NorCalTennis
    Answered on October 03, 2017 at 05:43 PM
    Sorry, the folder is called “NorCalJuniors”. Do you see that in this account?
    Beth Workeneh
    Player Development Specialist
    USTA Northern California | www.norcal.usta.com
    Phone: 510-263-0466 | Fax: 510-748-7377
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    Kevin_G
    Answered on October 03, 2017 at 07:43 PM

    I have checked under the folder you mentioned and I can see those forms have been shared with you. 

    The forms owner is NorCalJuniors so we need to get the request from this account as well as the target account. 

    Please open the request while logged into the account NorCalJuniors or ask the user to post the request on our support forum


  • Profile Image
    NorCalTennis
    Answered on October 03, 2017 at 08:43 PM
    Hi Kevin,
    I sent the request from the NorCalJuniors account. Does that not show?
    The person with the target account is copied. Chris, can you make the request on your end too?
    Beth Workeneh
    Player Development Specialist
    USTA Northern California | www.norcal.usta.com
    Phone: 510-263-0466 | Fax: 510-748-7377
    [cid:image001.png@01D33C69.A626F540] [7 Twitter] [IG]
    This e-mail communication (including any attachment) is covered by the Electronic Communications Privacy Act, 18 U.S.C. 2510 et seq. This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are neither the intended recipient(s) nor a person responsible for the delivery of this communication to the intended recipient(s), you are hereby notified that any retention, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately by using the “reply” feature and then immediately delete this message and all attachments from your computer. Please note that any views or opinions presented in this e-mail are solely those of the author and do not necessarily represent those of the USTA. The recipient shall check this e-mail and attachments for the presence of viruses. The USTA accepts no liability for damage caused by any virus transmitted by this e-mail.
    ...
  • Profile Image
    jonathan
    Answered on October 03, 2017 at 11:09 PM

    Hi,

    The username NorCalJuniors   have not posted any request yet. 

    Please use the username and log in to the account at https://www.jotform.com/login

    Then post the message at https://www.jotform.com/contact

    We can only process the transfer of the forms if the form account/owner will initiate the request.


    Regards