- sriehleAsked on October 03, 2017 at 04:09 PM
We are using JotForm for our online ticket sales. I understand we cannot cut off by number of tickets sold, but rather by submissions. If I have the form cut off at 75 submissions, but we never hit 75, can I then have it cut off by a date and time?Page URL:
- JotForm SupportWelvinAnswered on October 03, 2017 at 05:05 PM
Yes, you can. Just select Disable on Date and Submission Limit in the Form Status settings.
- sriehleAnswered on October 04, 2017 at 09:23 AM
But can I do Submission Limit first then Date? If 75 submissions are not reached it will cut off on X date and time? I don't want to oversell an event.
- JotForm SupportaubreybourkeAnswered on October 04, 2017 at 11:16 AM
Yes exactly. You need to setup both settings. First you setup the form to expire after 75 submissions. And then you set up the form to disable on a specific date.
If your form doesn't hit the 75 submissions but the date is due then it will effectively disable your form.
- sriehleAnswered on October 04, 2017 at 01:28 PM
So setup each individually? Don't use the date and submission setting?
- JotForm SupportaubreybourkeAnswered on October 04, 2017 at 02:11 PM
Sorry my mistake there. I meant to say to use the disable on date and submission limit setting. It should look like this:
- sriehleAnswered on October 04, 2017 at 02:12 PM
Just to confirm if we have 75 submissions before X date that I have setup, the form will disable, correct?
- JotForm SupportaubreybourkeAnswered on October 04, 2017 at 02:14 PM
Yes that is correct. It will disable after 75 submissions or after the specified date. Whichever comes first.