Dropbox error: 401 "Access token is for an invalid user"

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    ghfpcomms@ghfp.net 
    Asked on October 03, 2017 at 04:43 PM

    "oops! 

    Http status 401 {"error": "Access token is for an invalid user"}

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    BDAVID
    Answered on October 03, 2017 at 05:42 PM

    What is the form in which you are having this issue? Please also send a screenshot of the error you are getting:

    https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

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    geminienergy
    Answered on October 03, 2017 at 05:51 PM

    Also seeing this error


    link to our submission page: https://submit.jotform.us/submit/23634671311145/


    Should i post a new thread or will solution be visible here?

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    BDAVID
    Answered on October 03, 2017 at 05:55 PM

    @geminienergy, we will handle your reported issue in the following thread: https://www.jotform.com/answers/1264189 

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    ghfpcomms 
    Answered on October 05, 2017 at 09:54 AM

    @BDAVID

    Here is the link to the jotform with the 401 error: https://form.jotform.com/63625344890158 

    Here is a screen shot of the error:



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    aubreybourke
    Answered on October 05, 2017 at 10:47 AM

    I did a test submission of your form and could reproduce the problem. I got the 401 error message also.

    It looks like your Dropbox integration is likely causing this.

    A simple solution is to remove your Dropbox integration and add it again:

    Upload to Dropbox with JotForm