Why is the connect button on Stripe stuck on "connecting"?

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    Rustlers
    Asked on October 03, 2017 at 06:01 PM

    Hi, 

    Having trouble setting up Stripe. Just says "connecting" but won't connect. Is there something I need to do in my Stripe account?

    Thanks!

  • Profile Image
    Kevin_G
    Answered on October 03, 2017 at 07:53 PM

    I have just checked the form on your account and noticed you already integrated it with Stripe: 

    If you face the issue again, I would recommend you to check that pop-ups are not blocked on your browser, here are some links that will help you: 

    https://support.google.com/chrome/answer/95472?co=GENIE.Platform%3DDesktop&hl=en 

    https://support.mozilla.org/en-US/questions/974792 

    https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting 

    I hope this helps.