I am unable to access my account

  • schoolpaprLLC
    Asked on October 3, 2017 at 7:16 PM

    Hello, 

    I change my username and now I cannot access my account. My password is not working and when did a password reset I did not receive an email with instructions.  

    Please help,

    Keon Armstrong

  • Jeanette JotForm Support
    Replied on October 3, 2017 at 8:38 PM

    Please check your spam folder and if you find it there, then mark it as not spam.