- Naked GourmetAsked on October 03, 2017 at 07:29 PM
Why am I being sent to Spam when I request to cancel my account?!
- JotForm Support ManagerJeanetteAnswered on October 03, 2017 at 08:33 PM
We do not register an account with us for firstname.lastname@example.org
Can you please share with us the spam email?
- Naked GourmetAnswered on October 04, 2017 at 08:43 PMThe account may be linked to one of the following emails.
email@example.com (account no longer active)
If need be I can provide the transaction charged to my account.
Sent from my iPhone
- JotForm SupportNik_CAnswered on October 05, 2017 at 02:08 AM
I found the account under this email: firstname.lastname@example.org with username: naked_gourmet.
If you want to delete the mentioned account please provide the last four digits of the credit card used for subscriptions since this kind of requests should come from the account that needs removal.
We'll wait for your response.