How to notify my survey takers that they have not finished or time is running out

  • Profile Image
    Alex.Trapp 
    Asked on October 03, 2017 at 10:43 PM

    Hello!

    We are looking at the wonderful jotform wordpress integration for a current project.

    We have a question:

    Can we, through jotform, notify respondents that they have not finished the form and or that the deadline is approaching?


    Thanks!

  • Profile Image
    ashwin_d
    Answered on October 04, 2017 at 02:41 AM

    I am not sure if I have understood your question correctly. Do you mean to say that you want to display a counter by when the user needs to submit form.

    I would suggest you to please add "Day Countdown" widget in form and see if that fits into your requirement. This widget will add a countdown timer on your form.

    Hope this helps.

    Do get back to us if you have any questions.

  • Profile Image
    Alex.Trapp 
    Answered on October 04, 2017 at 09:43 AM
    Thank you for this answer, that widget will be very helpful, and may be
    part of the solution that I am looking for.
    I like that the widget tells how much time is left. I now want to send out
    an email to those who have not finished the survey, alerting them that
    there is only 3 days left.
    I'm not sure if I should be looking at a jotform solution or a wordpress
    solution, but I have a good feeling that this widget is part of the
    solution.
    Thanks again for your help!
    Alex
    2017-10-04 1:41 GMT-05:00 JotForm :
    ...
  • Profile Image
    aubreybourke
    Answered on October 04, 2017 at 11:56 AM

    I'm not sure if JotForm is suitable for emailing your customers in the manner you have explained. 

    You can setup a condition that will email your customer on a specific date. However this condition will only be triggered once a form is loaded. It does not continue to work in the background.

    It might be a better approach to use a tool that allows you to send a newsletter or announcements to your users and customers.

    For example:

    1. MailChimp 

    https://mailchimp.com

    2. Constant Contact - 

    https://www.constantcontact.com


  • Profile Image
    alextrapp
    Answered on October 04, 2017 at 01:43 PM
    Hello! I would like to thank you for your incredibly quick and helpful
    responses. With jotform I have been able to quickly build out this demo,
    and plan to upgrade the account before implementation of the final product.
    I have another question - I have followed your very nice guide here -
    https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later
    And now I have Form 1 embedded in WordPress, but Form 2 links to the
    jotformz site. I am looking to embed that second form on our wordpress
    installation this afternoon. Any help is greatly appreciated.
    Thank you for your help!
    Alex
    2017-10-04 10:56 GMT-05:00 JotForm :

    ...
  • Profile Image
    ashwin_d
    Answered on October 04, 2017 at 02:01 PM

    I have moved your second question to a new thread so that we can address it separately. You will be answered in the following thread:  https://www.jotform.com/answers/1264949