PDF ISSUE

  • discdemo
    Asked on October 4, 2017 at 5:08 AM

    Hi. I chose to include a PDF in the autoresponder to the form applicant.

    Attached, notice my setting as well as the error when trying to open. I tried from within outlook.com and also as a downloaded file, with Chrome as the viewer.

    PDF ISSUE Image 1 Screenshot 30

    PDF ISSUE Image 2 Screenshot 41



    Thanks.
    jz

  • Marvih
    Replied on October 4, 2017 at 9:03 AM

    I have cloned your form and tested it here and it seems to be working fine. Can you try creating a new email notification and enable PDF attachment again.

    PDF ISSUE Image 1 Screenshot 20

    Lets us know if it still fails to load PDF attachments.

  • discdemo
    Replied on October 4, 2017 at 9:18 AM

    I cloned the autoresponder, checked settings.

    Same thing.

    By the way, please leave t there. I'll try to attach one vs. having it make one from the form.

  • discdemo
    Replied on October 4, 2017 at 9:39 AM

    OK ... the PDF attach works, which will work fine. Glad I don't need the PDF of form fields.

    Thanks. Appreciate it.

  • discdemo
    Replied on October 4, 2017 at 9:43 AM
    I'm not following because all looks the same and PDF attachment is already set. Please be more specific.
    ________________________________
    ...
  • Marvih
    Replied on October 4, 2017 at 11:22 AM

    Hi sorry for the confusion, does the PDF attachment works fine now in your autoresponder email notification? 

    You may also add the link of the PDF into your autoresponder, see example image below 

    PDF ISSUE Image 1 Screenshot 20

    Let us know how it goes.