Image not uploading and displaying properly on the form

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    Asked on October 04, 2017 at 07:46 AM


    Over the last month, I have been having an issue uploading images when building form.  

    It takes numerous attempts to get the image to upload and display.   

    Also, I am unable to see the archive of past images we have used. 

    How can we manage past image assets outside the upload process?

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    Answered on October 04, 2017 at 10:44 AM

    I have tried uploading the image from your JotForm and was able to upload it without any issue on my test form. Is there any error message displayed on the form after uploading the image? Also, please check if the file name of the image is causing an issue and try renaming without having any special characters to see if that works.

    Please get back to us if the issue still persists. We will be happy to assist you further.