Form takes along time to process

  • Profile Image
    jakechandler
    Asked on October 04, 2017 at 09:54 AM

    Hi, 


    I have started to impliment and replace our previous forms with those of Jotforms. however i have noticed that one takes along time to process. Is it just because the amount of information i am asking for? 


    https://pivotaleducation.com/hot-choc-friday/


    If you could let me know that would be great. 


    best wishes


    Thank you


  • Profile Image
    John_Benson
    Answered on October 04, 2017 at 11:37 AM

    Please try re-embedding your form using this guide: https://www.jotform.com/help/4-Adding-Forms-to-Wordpress-org-Version#_

    If the issue persists, please use the iFrame Method. Here's the guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    Let us know how it goes. Thank you.