Password reset email is not working

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    Asked on October 04, 2017 at 11:19 AM

    I've tried numerous times to get the password reset on this account and am not getting the email. Please help! 

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    Answered on October 04, 2017 at 12:18 PM

    I did not find any account associated with the email address ( Could you please provide the correct email address? You can also provide any form link so we can investigate it further.

    We'll wait for your reply. Thank you.