Unable to submit the form, stucked on 'Please wait' message

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    Asked on October 04, 2017 at 12:37 PM

    Hello again

    After our webhosting company have moved all clients to another hosting-company we have problems when the form is filled out and you click the "send" button - it says "Please wait" and nothing happens. What could be the problem? We have tried to upload the page again twice. I managed to send one from win10 PC (Edge) but trying from win7 (IE11) it hangs.


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    Answered on October 04, 2017 at 01:12 PM

    I cloned your form and I did a test submission. After hitting the Submit button, it redirected me to the Thank You page. Here's a screen capture:

    Is this form embedded on a webpage? If yes, then please try to re-embed the form using the iFrame method. Here's a guide: Getting-the-Form-iFrame-Code.

    If the issue persists, please provide the URL of the webpage so that we can further investigate the issue.

    We will wait for your reply. Thank you.