- DanskTennisFondAsked on October 04, 2017 at 12:37 PM
After our webhosting company have moved all clients to another hosting-company we have problems when the form is filled out and you click the "send" button - it says "Please wait" and nothing happens. What could be the problem? We have tried to upload the page again twice. I managed to send one from win10 PC (Edge) but trying from win7 (IE11) it hangs.
- JotForm SupportJanAnswered on October 04, 2017 at 01:12 PM
I cloned your form and I did a test submission. After hitting the Submit button, it redirected me to the Thank You page. Here's a screen capture:
Is this form embedded on a webpage? If yes, then please try to re-embed the form using the iFrame method. Here's a guide: Getting-the-Form-iFrame-Code.
If the issue persists, please provide the URL of the webpage so that we can further investigate the issue.
We will wait for your reply. Thank you.