Transaction cannot be accepted error message with integrated form payments

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    Asked on October 04, 2017 at 06:37 PM


    I have our form integrated with and we keep getting this error.

    "PCI Error during transaction"

    We have the form setup on this page:

    We have already generated a new transaction Key so we are not sure what is causing this. Any input would really help.

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    Answered on October 04, 2017 at 10:43 PM

    As I research on the error message, it seems to be occurred due to various reasons. The new transaction key should fix the issue. The issue might also occur when the time on the server is not synchronized. Please try checking the Transaction cut-off time and the Timezone setting in your account settings. You may also check with support to see if there is any issue with the account. 

    Please get back to us if the issue still persists. We will be happy to assist you further.