How do I switch payment gateways?

  • roughandready
    Asked on October 5, 2017 at 12:18 AM

    We want to change from authorize.net to paypal, but when I try to access the payments on the form, paypal is grayed out and I can only use authorize.net. 

  • Chriistian Jotform Support
    Replied on October 5, 2017 at 3:52 AM

    To be able to change the Authorize.net payment tool you are using on your form, you need to delete your current payment tool by clicking the trash icon on the payment field.


    How do I switch payment gateways?  Image 1 Screenshot 20

    In that way, you will be able to select the PayPal tool to add it on your form. You don't need to worry if you deleted this field, the products will still be there once you changed.

    If you need further assistance, please let us know.