My submit button takes me to my personal paypal sign on page and not the checkout page

  • ccraig
    Asked on October 5, 2017 at 12:19 AM

    I had to take the page down b/c it's directing to my personal page and not the checkout page.  And if i go back to edit the form - i can no longer find the toolbar with the thank you page integrations etc.  Even deleted and started from scratch.  That option no longer shows up.

  • Ashwin JotForm Support
    Replied on October 5, 2017 at 4:10 AM

    I am not sure if there is any limitation in your PayPal account checkout process. I did test your form and it does shows option to pay by credit / debit card and product details are also displayed. Please check the screenshot below:

    My submit button takes me to my personal paypal sign on page and not the checkout page Image 1 Screenshot 20


    I would suggest you to please check your PayPal account and customize PayPal checkout option:  https://developer.paypal.com/docs/classic/admin/checkout-settings/#customize-the-checkout-experience