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    Problem with coding

    Asked by fjmiller on September 05, 2012 at 10:09 AM

    I am still having the same problem with the coding in "Order Form 1" that I created for my webpage. I added a Business name section and Free Item section, when the coding is first placed onto my site the Business name section will flash on but quickly disapear. The company hosting my site made a attempt to repair the problem but said everything they tried was over-riden, Is there a way that this can be fixed? Can you take away the over-ride so that the Business name and Free item section will show on my webpage? They will show in the emails but not on the webpage.

    Page URL:

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    JotForm Support

    Answered by EduardoMendez on September 05, 2012 at 10:46 AM


    It looks like you have a number of conditions on yur form that heve not been cleaned out,  It seems like you were experimenting with conditions and later deleted some of the fields that trigered them.  One of those conditions was to show the fields in questions if (blank)...

    You can fix this by deleting the condions that you are no longer using.  You need to click on the "Conditions" icon on the top of the page and then on the "Saved Conditions" button on the window that appears.

    Let me know if that helps!

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    Answered by fjmiller on September 05, 2012 at 12:04 PM

    Tryed doing what you instructed but still the business name will not showup.

    Date: Wed, 5 Sep 2012 10:46:14 -0400
    To: fjmiller43@hotmail.com
    Subject: Re: Problem with coding
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    JotForm Support

    Answered by EduardoMendez on September 05, 2012 at 01:23 PM

    Here is a link to a clone of your form.  I cleaned the conditions that had "deleted" fields and the information is appearing.  

    You need to edit the "Order Form 1" as explained above and look at all the conditions saved on the form.  Many of those conditions have a messge that says "This field is deleted".  Such conditions are creatign your problem and should be fixed once you delete them.

    Let me know if that worked!