How to change the thank you page conditionally?

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    Mimich
    Asked on October 05, 2017 at 10:12 AM
    What do you want to use the hemp seed oil for? (Check all that apply) is filled (Any of the answers) to skip all the other questions and directly redirect to a different thank you page. How to set that up?
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    candy
    Answered on October 05, 2017 at 10:18 AM

    You are able to change the thank you page conditionally as you can see in the following guide: https://www.jotform.com/help/317-Change-Thank-You-Page-URL-Based-on-a-Condition

    If you set this condition, the thank you page will change as you will set. However, if you need to skip all of the other questions, you need to set a "Skip/Hide Page" condition in addition. 

    Please try this and let us know if you need anything else.

    Thank you.

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    Mimich
    Answered on October 05, 2017 at 10:21 AM

    I did that before I asked you the question and it didn't work. That's why I asked for help. Please check. Thank you

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    candy
    Answered on October 05, 2017 at 10:43 AM

    Sorry for the inconvenience you have.

    I have checked your form configurations on your side. I have seen that you have set external URLs for the Thank You page depending on the answers. 

    I have re-cloned your form on my side again in order to test. I have seen that you do not have any submit button in your form in order to complete the form. This is the reason why your form is not completable and you are not able to test Thank You page.

    I have set a new page at the end of the form and a submit button as you can see the screenshot below:

    So, I have set a new condition in order to skip to the at the end of the conditionally as you can see the screenshot below:

    In order to see the Thank You page, your users have to submit the form. So, when they will arrive at the last page, they will see the Submit button and then, clicking to the Submit button,  they will see the Thank You page depending on the conditions you have set. 

    I hope this helps.