Incomplete submission on paypal payments

Hi,

I realized after my form was "live" that my PayPal was on Cat Box mode.  Now I have several "incomplete submissions" in the folder.  Will Jotform try to re-submit those paypal submissions?  Will the payment go through if I accept the submission?

Thanks,

Polly

Did you mean sandbox mode ?

If Sandbox is enabled the users can't complete the payment unless they also use a paypal sandbox account.

You might need to add payment notifier which can be found on this guide https://www.jotform.com/help/273-How-to-Setup-Incomplete-Payment-Notification-Email

Please also check the following articles regarding incomplete payments.

https://www.jotform.com/help/135-How-to-view-incomplete-payments

https://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ