- ShenanigansGalAsked on October 05, 2017 at 04:29 PM
If I manually "complete the submission", will Jotform automatically send the payment request to PayPal again?
I received several submissions while my form was in Sandbox Mode. Now I am out of Sandbox Mode and I want to re-run those submissions. How can I do that?
- JotForm SupportKevin_GAnswered on October 05, 2017 at 05:58 PM
I can see you have already opened a similar thread here: https://www.jotform.com/answers/1266077
You already received a response from my colleague with information about incomplete payments on PayPal.
Please be noted that when you complete manually a payment it will not process the payment on the PayPal's end, it will just show the submission on your submissions grid.
A new submission will need to be sent if you want the user to send you the payment or he/she can manually send you the payment.
I hope this helps.