Form won't download

  • blakelyconsultingllc
    Asked on October 5, 2017 at 9:48 PM

    I used to hit download and could save the form to an electronic folder.  It no longer works what happened?

  • Support_Management Jotform Support
    Replied on October 6, 2017 at 2:59 AM

    I'm not sure what you meant by an electronic folder but there are plenty of ways to download your Submission Data (not your form).

    Please feel free pick one that will work for you:

    Related guides:

    How-to-export-all-of-your-data-at-once

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    How-to-Download-the-Submission-Files

    In case we misunderstood your question, just get back to us with a bit more info and a clearer description of what you're trying to do so we can better assist you.