What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    It seems like every time I test my new form, it disables itself!

    Asked by PHCWebTeam on September 05, 2012 at 12:03 PM

    I have it embedded on my website, and everytime I fill it out to test, then refresh my web page, I get a black background with a message embedded saying that the form has been disabled - even though I made no changes to the properties.

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    JotForm Support

    Answered by EduardoMendez on September 05, 2012 at 12:55 PM


    We apologize for the inconvenience that may have caused. One of my colleague has already submitted a ticket to our developer regarding this issue and it has been fixed.

    Thank you for letting us know!

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    Answered by CarProof on September 05, 2012 at 01:02 PM

    Just tested this issue out again - made a submission and the form was once again disabled so it appears that it's not fixed on our end.

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    JotForm Support

    Answered by Deygus on September 05, 2012 at 02:10 PM

    Thanks for letting us know. We are currently working to resolve the issue as quickly as possible and thanks again for your patience!

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    JotForm Founder

    Answered by aytekin on September 05, 2012 at 02:12 PM

    Sorry, a buggy release we made today caused this. We reversed the release and we are also enabling all forms which were accidentally disabled.