Update Credit Card

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    jarmerson
    Asked on October 06, 2017 at 05:18 PM

    I would like to update my credit card please. I'm not able to do this in the settings for some reason. 

    Thanks.

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    John_Benson
    Answered on October 06, 2017 at 07:37 PM

    Currently, it is not possible to directly change payment method from Paypal method to Credit Card method.

    You need to cancel first the Paypal payment method and then upgrade again your account. When you upgrade you can now select credit card as the payment method.

    https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription

    I hope this helps.