Authentification Error when trying to Login

  • Profile Image
    DClark1211 
    Asked on October 07, 2017 at 04:18 PM

    I am receiving errors when trying to login. I have changed the password two times, however I am receiving the same error. I have created and published a form that I would like access to. Please see the error screen print below. 


    Thank you 

    Username
     
    Password
    Login failed - AUTOSUSPENDED
  • Profile Image
    jonathan
    Answered on October 07, 2017 at 07:27 PM

    The form Phishing detector autosuspended the account due to suspected phishing form on the account. However, I have manually reviewed the form and I confirm it is not a phishing form.

    I have now reactivated your account and form. Please log in again to view the updated status at https://www.jotform.com/login

    Let us know if you need further assistance.