Payment form not working properly

  • ud@udsinc.us
    Asked on October 8, 2017 at 4:42 AM

    For some odd reason, my payment portion of my jotform is not working properly and I need this in order for my business to run smoothly. Please advise.

  • Casuel cp Pitts
    Replied on October 8, 2017 at 4:42 AM

    My payment portal is not acting right. Please advise 

  • Mike
    Replied on October 8, 2017 at 11:10 AM

    Could you please provide us with a link to the payment form in question?

    Please also let us know if there are any errors upon the payment form submission or other issues.

  • udsinc
    Replied on October 8, 2017 at 11:43 AM
    https://form.jotform.us/udsinc/business-opportunity-
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  • Mike
    Replied on October 8, 2017 at 1:10 PM

    From what I can see:

    1) The old payment/product details are not showing on the old form entries since the old payment field was removed from the form.

    2) The new payment field is not currently set as required. It means that form can be submitted without a payment.

    Payment form not working properly Image 1 Screenshot 20

    Let us know if you need any further assistance.

  • udsinc
    Replied on October 8, 2017 at 1:43 PM
    Wow thank you for that information. Great help
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