What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can only see 7 submissions on my form, but I have 12 emails in my inbox. Help?!

    Asked by HabitatMinnesota on September 05, 2012 at 02:48 PM
    Page URL:
    http://www.jotform.com/submissions/22475148842155

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    JotForm Founder

    Answered by aytekin on September 05, 2012 at 03:02 PM

    I checked your form and it has 12 submissions now. We have multiple databases on separate data centers and the data is replicated between them. Sometimes we might have a replication lag and it might take a while for the data to be synced.