Unauthorized Access

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    Multicarte 
    Asked on October 08, 2017 at 08:55 AM

    I dont know if this is the first or second time this question was sent because the last time i ask the question i received an error about me not having access to the page... witch was the question about!!!!? (see attache file)

    last 24h login failed and autosuspend...did the passwrod reset 3 time...evrytime it says that everything is ok ...and that I could access my accout. But when I do it doesn't work and suspend me again !!!

  • Profile Image
    John_Benson
    Answered on October 08, 2017 at 12:53 PM

    Your account is not suspended. I checked your forms and they are working properly.

    Are you opening JotForm via Email? Could you please share the URL so we can investigate it further?

    Please try adding letter "s" in the "http://"

    Example:

    We'll wait for your response. Thank you.