Why is the PDF form not looking the same as online form?

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    coachneshama
    Asked on October 08, 2017 at 10:55 AM

    I downloaded a form and it looks nothing like the online version.

    Is there a way to do it differently so that it is actually usable?

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    Kiran
    Answered on October 08, 2017 at 03:03 PM

    Please be noted that there are a few limitations with fillable PDF creator and the fields on the form may not be rendered in the PDF form as in the Online form. We request you to go through the guide below that can help you with more information on Fillable PDF creator.

    https://www.jotform.com/help/312-JotForm-Fillable-PDF-Creator-with-All-Points

    If you are using any theme on your form, you may try using a default plain theme to see if that helps. 

    If you need any further assistance, please get back to us with the form ID/URL that you are working so that we can take a look and assist you further.

    Thanks!